BMX Race Box One Bicycle Stem Recall Due to Injury Hazard
Box Components has initiated a 160 BMX Race Box One Bicycle Stem recall, due to a significant safety hazard. The stems’ faceplate can crack and break, causing the handlebars to loosen. This defect poses a risk of the rider losing control and potentially crashing, leading to injuries.
Recall Date: February 01, 2024
Product Description
This recall specifically targets the Box One Oversized 31.8 Delta bicycle stems, which are essential for clamping the fork steerer and/or handlebars. These stems are distinguishable by their dual-tone gray stripes laser-etched at about a 45-degree angle on the sides of the stem body, along with “Boxone” and the Box icon. The bolts used in the stems measure 6 mm in diameter and 20 mm in length, and the stems come in black, red, blue, gold, purple, and silver. They were sold as separate components, not as part of complete bicycles.
Sales Information
The recalled bicycle stems were available for purchase through BMX Race dealers across the nation and online at Box Components’ official website from January 2023 to October 2023. Each stem was sold separately at approximately $100.
Safety Hazard Identified
The stems’ faceplate is prone to cracking and breaking, which can result in the handlebars loosening unexpectedly. This defect significantly increases the risk of the rider losing control, leading to potential injuries in the event of a crash.
Bicycle Stem Recall Remedy and Consumer Action
Box Components advises consumers to immediately cease using the affected bicycle stems and contact them for a full refund or a free replacement stem, which includes shipping costs. Customers can reach out to Box Components at 800-797-6880 from 8 a.m. to 5 p.m. PT, Monday through Thursday, email at orders@boxcomponents.com, or visit their website at https://boxcomponents.com/pages/recall-claim-form-delta-stem for processing a recall claim.
For those owning the BMX Race Box One Bicycle Stems, immediate action is recommended to prevent any potential incidents from the bicycle stems recalled. Box Components has made it easy for consumers to claim their refund or replacement, ensuring rider safety remains a top priority.
Manufacturing Details
These bicycle stems were manufactured in Taiwan by The Cycle Group, doing business as Box Components, based in Anaheim, California.
Incident Reports
To date, there has been one report of a stem faceplate cracking. Fortunately, no injuries have been reported.
Bicycle Stem Recall Number
24-105
Visit our Product Recalls page for more reporting on recalled products.
