Lithium-ion Battery Recall for Pixy Flying Cameras
Snap LLC. announces a battery recall of approximately 71,000 lithium-ion batteries designed for the Pixy Flying Cameras due to a significant fire hazard. Effective February 1, 2024, this recall addresses the overheating issue that poses a risk of fire.
Recall Date: February 01, 2024
Product Description
This recall specifically targets the rechargeable lithium-ion battery sold with the Pixy Flying Camera, a compact device capable of taking pictures and videos. The product and battery are identifiable by their distinctive yellow color, with the battery measuring about three inches in length and half an inch in width.
Sales Information
These items were available for purchase online at Pixy.com and Amazon.com from May 2022 through December 2023. Prices ranged from $185 to $250 for the Pixy Flying Camera or the “Flight Pack” bundle, $40 to $50 for an extra charger/battery, and $16 to $20 for the battery when sold separately.
Safety Hazard Identified for Recalled Batteries
The recall comes in response to four reports of the battery overheating and bulging. These malfunctions have led to one minor battery fire and one minor injury, highlighting the potential fire hazard associated with continued use.
Recall Remedy and Consumer Action
Owners of the Pixy Flying Camera are urged to immediately cease use, remove the battery, and discontinue charging it. Snap LLC. is directing consumers to visit www.pixy.com for details on how to receive a refund for the purchase price and instructions for safe disposal of the battery according to local and state regulations. Refunds are also available for the Pixy flying camera and other accessories purchased separately.
Consumer Contact
Customers can contact Snap’s recall hotline at 800-269-6990 around the clock, email support@pixy.com, or visit https://support.pixy.com/recall for more information. Snap is also proactively reaching out to all known purchasers directly.
Manufacturing Details for Battery Recall
The batteries in question were manufactured in China and imported by Snap LLC., based in Santa Monica, California.
Incident Reports
To date, there have been four reported incidents of the battery overheating, including one minor battery fire and one minor injury, underscoring the urgency of the recall.
Battery Recall Number
24-095
Visit our Product Recalls page for more reporting on recalled products.
