BISSELL® Multi Reach Vacuum Cleaner Recall Due to Fire Hazard
BISSELL has announced a Multi Reach Hand and Floor Vacuum Cleaner recall due to a significant fire risk. The vacuum’s battery pack can overheat, emit smoke, and potentially catch fire, posing a severe hazard to consumers. The company initiated the recall, affecting approximately 142,000 units in the U.S. and an additional 14,600 in Canada.
Recall Date: February 01, 2024
Product Description
The vacuum cleaner recall involves several models of the BISSELL Multi Reach Hand and Floor Vacuum Cleaners, specifically models 1985, 19851 (also known as Multi Auto), 19859, 1985T, 2151, 21512, 21513, 21517, 21518, 21519, 2151A, 2151T, 2151W, 2151V.
These vacuum cleaners are identifiable by the “Multi Reach” print on the hand vacuum part and were available in various colors. The model numbers can be found on the rating label located behind the dirt tank.
Sales Information
These vacuum cleaners were sold at major retailers including Lowe’s, Macy’s, Kohl’s, Target, Walmart, Best Buy, and online through www.bissell.com, www.amazon.com, www.hsn.com, among other online sellers. The products hit the market from August 2016 through December 2022 and were priced between $110 and $270.
Safety Hazard Identified
The vacuum cleaner recall was initiated after BISSELL received 17 reports of the vacuum cleaners smoking and producing a burning odor. There were six incidents where the battery pack caught fire, leading to minor property damage in three cases and minor burn injuries in two.
Recall Remedy and Consumer Action
Customers are urged to immediately cease using the recalled vacuum cleaners. BISSELL is offering instructions on how to safely deplete the vacuum’s battery charge and is providing a free replacement vacuum.
Consumers should contact BISSELL toll-free at 855-417-7001 or via email at RecallNA@bissell.com for more details. Additionally, information is available on www.BISSELL.com/recall or by clicking on “Product Recalls” under the “Support Resources” column at the bottom of the BISSELL homepage.
People possessing the recalled vacuum cleaners should take immediate action to prevent any potential fire risks and contact BISSELL for their remedy.
Manufacturing Details
These vacuum cleaners were manufactured in China by BISSELL Homecare Inc., based in Grand Rapids, Michigan.
Incident Reports
The company has acknowledged 17 reports of the product malfunctioning, including instances of the battery pack catching fire, since the announcement of the vacuum cleaner recall.
Vacuum Cleaner Recall Number
24-107
Visit our Product Recalls page for more reporting on recalled products.
