SRAM Shift Brake Lever Recall Due to Crash Hazard
SRAM has announced a brake lever recall of approximately 61,300 of its 12-speed shift brake levers in the United States, with an additional 2,940 units sold in Canada, due to a crash hazard. This recall targets the clamp bolt on the brake lever that can come loose, posing a significant crash risk to riders. The products in question are all SRAM 12-speed shift brake levers sold separately as upgrade or replacement kits, easily identifiable by their black hoods.
Recall Date: February 01, 2024
Product Description
This recall covers SRAM 12-speed shift brake levers with black hoods sold as separate upgrade or replacement kits.
Sales Information
The levers were sold at specialty bicycle stores across the country from June 2019 through October 2023, with prices ranging from $220 to $675.
Safety Hazard Identified
The safety concern arises from the clamp bolt on the brake lever that may loosen, which could significantly increase the risk of crashing for the rider.
Brake Lever Recall Remedy and Consumer Action
SRAM advises consumers to immediately stop using the recalled shift brake levers and to inspect their levers for tightness. If the lever is found to be loose or rotates, consumers are entitled to a free brake installation inspection at an authorized SRAM retailer. If the brake installation is deemed loose during the inspection, the clamp bolt assembly will be tightened or replaced at no extra cost.
Consumer Contact
Consumers looking for more information can reach SRAM at 800-346-2928 between 11 a.m. and 6 p.m. ET, Monday through Friday. Additional details are also available at SRAM’s website, where users can click on “Recall Notice” under the “Service/Support” tab or visit the homepage and select “Recalls” for further information.
This brake lever recall is conducted in collaboration with Canadian authorities to ensure the safety and well-being of all affected riders. SRAM is committed to the safety of its customers and urges all owners of the recalled brake levers to follow the recommended actions to prevent potential accidents.
Manufacturing Details
The recalled brake levers are manufactured by SRAM LLC in Chicago, Illinois, with production taking place in Taiwan.
Incident Reports
To date, there have been no reported incidents or injuries associated with this recall.
Brake Lever Recall Number
24-103
Visit our Product Recalls page for more reporting on recalled products.
