Ascend Cabrillo and Minaret E-Bike Recall Due to Fire Hazard

Ascend Cabrillo and Minaret Electric Bike recall due to a serious fire risk posed by improperly assembled wiring in their charging systems. Approximately 1,700 units, sold nationwide, are affected by this recall, necessitating immediate consumer action for safety.

Recall Date: January 25, 2024

Product Description

This bike recall focuses on Ascend Cabrillo and Minaret Electric Bikes. Featuring model numbers R7583BPS, R7585BPS (Cabrillo), and R7586BPS (Minaret), these bikes exhibit distinctive branding. The Cabrillo comes in sand or gray with a rear storage rack, while the Minaret is available in black with red and gray accents or a step-through frame style. Both models, adorned with the “Ascend” label on the downtube, integrate an electric assist motor. Their uniqueness is further accentuated by the model number and “Pacific Cycle” mark on the service label above the bottom bracket.

Sales Information for Recalled Bike

Consumers purchased these bikes nationwide at Bass Pro Shops and Cabela’s, both in-store and online at basspro.com and cabelas.com. The sales period spanned from January 2023 to November 2023, with prices ranging between $1,400 and $1,500.

Safety Hazard Identified

The hazard arises from a poorly assembled wiring harness in the bike’s lithium-ion battery charging system, posing a significant risk of overheating and fire during charging. This flaw has already led to incidents, underscoring the urgency of addressing it.

Recall Remedy and Consumer Action

For safety, consumers must immediately cease using and unplug the affected electric bikes. Verification of the bike’s inclusion in the recall is necessary by entering the serial number at www.pacific-cycle.com/safety-notices-recalls. Upon confirmation, customers should return the bikes to Bass Pro Shops or Cabela’s for a full refund.

Consumer Contact for Bike Recall

For further information, consumers can reach Pacific Cycle toll-free at 877-564-2261 between 7 a.m. and 6 p.m. CT from Monday to Friday. They can also email customerservice@pacificycle.com or visit www.pacific-cycle.com and click on “Safety Notices & Recalls” at the bottom of the page.

Manufacturing Details for Bike Recall

Pacific Cycle Inc., based in Madison, Wisconsin, serves as the importer of these China-manufactured electric bikes.

Incident Reports

There have been three reports of battery fires, resulting in one incident of second-degree burns, highlighting the serious nature of this recall.

Bike Recall Number

24-092

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